ISO 9001 – how to get a Standards Certification for your business

The ISO 9001 is part of the International Organization for Standardization 9000. Attributed to the quality companies. ISO 9001 is recognized worldwide as a reward for managing the internal quality of the company or the company carries out actions to ensure that the product or service they offer is high quality. Customer satisfaction is an important factor in whether a company is ISO 9001.

International Organization for Standardization in Geneva, Switzerland, publishes thousands of international standards that help companies around the world to do business more efficiently with each other. 27 page, the ISO 9001 focuses on the definition of a minimum of business practices in the production and delivery of farm products and services through a formalized "quality management", or QMS. ISO quality management system consists of a series of processes, documents and other official policies that guide the internal operations of the company to ensure customer requirements are always satisfied.

To pass an audit, an organization must follow these guidelines:

• Develop a Quality Management System (QMS) manual.

• Develop the procedures required by the ISO Standard.

• Determine the additional processes and procedures that are needed by the organization to perform work and satisfy the requirements in the ISO Standard.

• Operate in accordance with the organization's documented QMS.

• Provide evidence that the organization is operating according to the QMS.

The achievement of an ISO 9001 certification is a milestone in demonstrating to your customers that you have implemented a reliable system of producing and delivering your products and services. The focus of this "system" is twofold: providing consistent products and services; and continual improvement in your processes leading to better results.

The ISO 9001 certification is granted by a third-party auditing firm called a Registrar who specializes in quality system auditing. There are a wide variety of Registrars located in every ISO participating country. Some firms have offices internationally; others have a more regional focus. The selection of your Registrar is one of the more important decisions you will make to ensure the best alignment with your type of business, your location(s) and overall cost of maintaining the certification.



The main part of the ISO audit is the Stage 2 audit which is always conducted onsite at your location(s) and will be focused on the implementation and effectiveness of your QMS. During this audit which can take 1 day (for very small companies) to several days, the auditor(s) will tour your company, speak to managers and employees, and review documentation and records (along with any Stage 1 discrepancies) to ensure that your system is fully implemented. If non-conformances are found, they will be documented in a formal report for correction. Following the Stage 2 audit, you are generally given thirty (30) days to submit corrective action plans for all audit non-conformances. Once corrective actions are received, your certification is complete and your certificate is issued.

In order to maintain the certification, you will participate in an annual surveillance audit from your Registrar where they confirm that you are maintaining your QMS. Every third year, a more comprehensive re-certification audit is conducted, similar to the initial certification audit.

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